Legal
Privacy Policy
How we collect, use, and protect your personal information.
Overland Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit overlandmedia.ca or engage our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.
Information We Collect
We may collect information about you in the following ways:
- Information you provide directly — When you fill out our contact form, send us an email, or otherwise communicate with us, we collect your name, email address, company name, and the content of your message.
- Automatically collected information — When you visit our website, we may automatically collect certain technical data including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
- Cookies and tracking technologies — We use cookies and similar tracking technologies (including Google Analytics and Google Ads tags) to analyze website traffic and improve your experience. You may disable cookies through your browser settings, though some features of the site may not function as intended.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send you administrative communications, including project updates and proposals
- Improve our website, services, and marketing efforts
- Analyze usage patterns and measure the effectiveness of our advertising campaigns
- Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Third-Party Analytics
Our website uses Google Analytics and Google Ads (gtag.js) to collect anonymized usage data. This information helps us understand how visitors interact with our site and measure the performance of our advertising. Google may use this data in accordance with its own privacy policies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We may also use session cookies to maintain your preferences during a browsing session. These cookies are deleted when you close your browser.
Disclosure of Your Information
We may share your information in the following limited circumstances:
- Service providers — We use trusted third-party services (such as Formspree for contact form processing) that may handle your data on our behalf. These providers are contractually required to protect your information and use it only for the purposes we specify.
- Legal obligations — We may disclose your information if required to do so by law or in response to a valid legal request from government authorities.
- Business transfers — In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and client correspondence are retained for up to three years after the conclusion of a business relationship, after which they are securely deleted.
Your Rights (PIPEDA & Canadian Privacy Law)
As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to our collection or use of your information (subject to legal and contractual restrictions)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us at frazer@overlandmedia.ca.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies before providing any personal information.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: frazer@overlandmedia.ca
- Location: Coldstream, BC, Canada
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